Refund and Exchange Policy

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Refunds

Due to the nature of my work being where every item is made to measure on order, I am not able to issue unconditional refunds. But I will always do my best to solve any problems and set things right. Please get in touch on deangelidesign@gmail.com

Exchanges

I welcome exchanges for reason of fault or wrong size or even an exchange of design.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

My policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I will not be able to offer you an exchange.

Again I promise to always do my best to set things right and resolve any issues with your order to ensure that you receive the perfect custom made item.

Any problems, please send me an email at deangelidesign@gmail.com

Shipping

To return your product for exchange, please mail your product to:
DeAngeli Design, Studio K, Container City 2, 48 Trinity Buoy Wharf, London GB E14 0FN

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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